Answers at 11 pm, in the client's language

• Knows your services, prices, hours and team; nothing else
• Memory only after the visitor accepts, for 90 days
• Spend cap per salon set in the panel: Cita goes quiet, never over budget

Cita is not a chatbot bolted on. She reads the same catalogue the booking page uses, so what she suggests can be booked, and she hands the visitor to the booking page with the service already chosen.

She never diagnoses or treats. Pain, swelling, pregnancy, surgery, fever: the answer is 'a doctor first', without a plan. The salon can read every conversation in the panel.